Terms of Use and Conditions

Terms and Conditions of Service Netlinks.ag

These Terms and Conditions regulate the provision of services by Netlinks, a company duly registered under the laws of the Republic of Panama, with identification number Fólio 155733291, located at 50th Street, PH Plaza 2000, 17th Floor, Panama City, Republic of Panama.

1. Acceptance of Terms When you contract Netlinks's services through our website at https://netlinks.agYou ("Customer") agree to be bound by the following terms and conditions ("Terms of Service"). Please read them carefully before proceeding.

2. Hiring options 

2.1 Contracting with Online Acceptance (+fast) By selecting this option, you agree to the Terms and Conditions and authorise the sending of the link for payment of the monthly scope. The contract is considered formalised between the parties immediately after the order is placed. The contract is automatically renewed on a monthly basis, with no cancellation penalty.

2.2 Hiring on a formal contract (+delayed) If your company requires a formal review and approval process, choose this option. We will send you a contract template to be reviewed and digitally signed via platforms such as Clicksign. Please note that placing an order under this option does not represent an active contract until the contract has been formally signed and payment made.

3. Scope of Services The scope of the contracted services will be defined according to the selections made in the shopping basket. Netlinks undertakes to deliver the services within 30 working days, and there may be an additional delay of up to 30 days without this entailing a refund.

4. Payment Payments will be made according to the methods available in the customer's country, including bank transfers, bank slips, credit cards, etc. Invoices can be issued by Netlinks and sent from the following location: 50th Street, PH Plaza 2000, 17th Floor, Panama City, Republic of Panama. Late payment will result in a fine of 10% and after 10 days the service will be cancelled.

5. Cancellation and fines There is no penalty for cancellation, as long as the client is active and engaged in the project. Otherwise, if the client contracts the services and fails to respond to deliverables or attend meetings, a fine corresponding to two months' worth of the contracted scope will be applied. We ask for a courtesy 30 days' notice to ensure a smooth transition for both parties.

6. Nature of the Service The SEO services offered by Netlinks are a means to an end. We do not guarantee specific results, as we do not control the algorithms of search engines such as Google.

7. Additional conditions:

• 7.1 Content Responsibility in Hosting Plans By contracting a hosting plan with us, the customer agrees that the responsibility for the hosted content, including copyright issues and any other problems that may arise on the site, lies solely with you. This includes, but is not limited to, hacker attacks that directly affect the website layer, such as in the WordPress CMS. The security and integrity of the hosted content is therefore the responsibility of the client.
  
• 7.2 Backlink Trading Guarantee When you purchase the Backlink Trading service in any range, we offer a 12-month guarantee. If the link purchased expires within this period, we undertake to obtain a new backlink with a similar profile within 30 days, guaranteeing the continuity and effectiveness of the backlink trading strategy. link building.
  
• 7.3 Mentoring and training programmes Our mentoring and training sessions take place via video call, with the session itself being the main deliverable. There is the possibility of recording these sessions, provided there is mutual consent between the parties involved. This recording can be used by the client to review and consolidate the learning.
  
• 7.4 Approval of deliverables The approval period is up to 3 days and if there is no communication through the company's official channels (WhatsApp, email or specific files), automatic approval will take place and the work will continue in production.
  
• 7.5 Buy Online with Seller If the customer chooses to make the purchase with the assistance of a salesperson via videoconference, the salesperson will be responsible for entering the necessary data and setting up the scope. Payment of the first monthly instalment will be considered confirmation that the customer agrees to the terms and scope of the purchase.
  
• 7.6 Online shopping without a salesperson If the customer chooses to make the purchase without the assistance of a salesperson, Netlinks reserves the right to refuse the requested scope if it is identified that it will not provide the expected technical results or for other relevant reasons. In this situation, our team will contact you to suggest an alternative scope or make a refund.

8. Safety and Responsibility Netlinks is not responsible for hacker attacks or security breaches. Our SLA (Service Level Agreement) provides for a response time of up to 24 hours on working days for any request or problem reported.

9. Legal forum For any legal issues or disputes, the designated forum will be the following address: 50th Street, PH Plaza 2000, 17th Floor, Panama City, Republic of Panama.

10. Changes to the Terms of Service Netlinks reserves the right to modify the Terms of Service at any time. Changes will take effect immediately upon publication on our website.

By contracting Netlinks's services, you recognise that you have read, understood and agreed to all the terms and conditions set out above.

To contact Netlinks, please use the following address: https://netlinks.ag/contato/